Sign Up & Login

Welcome to Fibr! 👋 You can create your account in just a few clicks using using Google, Microsoft, Email, or SSO.

Once you sign up, you’ll instantly access your Fibr Dashboard, where you can connect your website, ads, and analytics to generate hypothesis, insights or crafting experiments & personalised experiences!

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You can create your Fibr account by navigation to the Fibr Sign Up page.

Choose between your preferred option from the following 3 methods:

• Option 1: Sign Up with Google ID

• Option 2: Sign Up with Microsoft ID

• Option 3: Sign Up with any Email ID

• Option 4: Continue with SSO*

SSO Login method requires an active Enterprise plan with Fibr AI

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Option 1: Sign Up with Google:

1. Click Continue with Google on the login page.

2. Choose your Google account.

3. Approve the access request (OAuth 2.0 secure).

4. You’ll be redirected back to Fibr and your account will be ready instantly.

This method uses OAuth 2.0 Authorization Code Flow, a secure industry-standard process. This process is secure, fully compliant with Google’s API policies, and does not expose your credentials to Fibr.

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Option 2: Sign Up with Microsoft:

1. Click Continue with Microsoft on the login page.

2. Sign in to your Microsoft account and confirm permissions.

3. You’ll be redirected back to Fibr and your account will be ready instantly.

Just like Google, Fibr uses the OAuth 2.0 Authorization Code Flow with Microsoft's identity platform. This process is secure, fully compliant with Microsoft's API policies, and does not expose your credentials to Fibr.

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Option 3: Sign Up with Email & Password

1. Enter your email address and click Continue.

2. Check your inbox for a verification email.

3. Click the link inside to return to Fibr.

4. Create your password to complete setup

A verification mail to the entered email id is sent to ensure you own the email. After verification, your password is securely stored using strong encryption methods, protecting it from unauthorized access.

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Option 4: Continue with SSO (Single Sign-On)

If your organization is on an enterprise plan and has enabled SSO, you can access Fibr through your company credentials.

1. Click Continue with SSO.

2. Enter your company domain (e.g. acme.com).

3. You’ll be redirected to your corporate login page (Okta, Azure AD, Ping Identity, etc.).

4. Authenticate using your company credentials.

5. You’ll return to Fibr with automatic workspace access.

💡 Troubleshooting Tips

Issue	Possible Cause	How to Fix
Didn’t receive verification email	Check Spam filter or delay	Check spam/junk folder or click Resend email.
“Domain Not Allowed”	Workspace not whitelisted	Contact your IT admin or [email protected].
Google/Microsoft button missing	Browser blocking third-party cookies	Try an incognito window or clear cookies.
“Email already exists”	You already signed up	Use Forgot Password to reset credentials.
SSO loop or timeout	Company ID provider session expired	Close browser tabs and sign in fresh via SSO.