Configuring the Fibr Script for your Shopify Store
Integrate the Fibr script with Shopify to enable personalization and experimentation on your Shopify-powered website. Step-by-step setup included.
If your store runs on Shopify, you can connect it to Fibr using our dedicated app. No code editing required. The whole process takes about five minutes.
Before You Begin
Make sure you have:
Admin access to your Shopify store
Your Fibr account credentials
Your Shopify store URL (e.g.,
yourstore.myshopify.comor your custom domain)
Step-by-Step Installation
Step 1: Open Fibr Setup
Log in to your Fibr Dashboard and go to Settings → Setup from the left-hand menu.
Step 2: Select Shopify
In the "Add Fibr to Your Website" section, choose Shopify as your platform.
Step 3: Enter Your Store URL
Paste your Shopify store URL into the field provided, then click Install Shopify App.
Step 4: Authorize the App in Shopify
You'll be redirected to your Shopify Admin Dashboard. Review the permissions requested by the Fibr AI app, then click Install to authorize.
What permissions does Fibr need? Fibr requests access to read your store data and inject the optimization script. It does not access customer payment information or modify your products.
Step 5: Connect Your Store
After installation, you'll be redirected back to the Fibr Dashboard. Click Connect to link your Shopify store with your Fibr account.
Step 6: Save in Shopify
You'll be taken back to Shopify Admin. The Fibr AI app should now appear as installed. Click Save in the top-right corner to confirm the setup.
Step 7: Add Your Domain
Return to the Fibr Dashboard and scroll to the "Add a Website" section. Enter your store's domain (your custom domain or .myshopify.com URL) and click Add URL.
Step 8: Validate the Connection
Once your website appears in the list:
Click Validate
A new tab will open showing your store
Return to the Fibr Dashboard
Click Check Now
You'll see a confirmation message: "Script is connected."
You're All Set
The Fibr Script is now live on your Shopify store. Every page will automatically include the script, so you're ready to start running experiments and personalization campaigns.
Troubleshooting
The app won't install Make sure you have admin permissions in Shopify. Store staff accounts with limited access may not be able to install apps.
Validation fails after installation Clear your browser cache and try again. Shopify sometimes caches pages, which can delay the script from appearing. If it still fails after a few minutes, try validating in an incognito window.
I use a custom domain Add both your custom domain (e.g.,
store.yourbrand.com) and your default Shopify domain (e.g.,yourstore.myshopify.com) to your Fibr workspace. This ensures Fibr recognizes traffic regardless of which URL visitors use.I have multiple Shopify stores You can connect multiple stores to Fibr. Repeat this process for each store, and they'll all appear in your dashboard.
Still having issues? Contact us at [email protected] and we'll help you get connected.
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