---
title: Inviting Team Members
slug: inviting-team-members
docTags: 
createdAt: 2026-09-01T07:51:24.361Z
---

## <font color="#ff5200">Access Requirements</font>

To invite or manage team members, your account must have the **Manage Users** permission.

:::hint{type="info"}
By default, Admins and Owners can invite and manage other users. &#x20;
:::

Other roles can invite users only if they have been assigned the required permission through a custom role.

:::hint{type="info"}
The user who creates the workspace is typically assigned the **Owner** role.
:::

## <font color="#ff5200">How to invite your Team Members?</font>

::::WorkflowBlock
:::WorkflowBlockItem
**Open Settings**

Select **Settings** from the left navigation menu.
:::

:::WorkflowBlockItem
**Open Team Settings**

Select **Team** from the Settings menu.
:::

:::WorkflowBlockItem
Select Invite User
:::

:::WorkflowBlockItem
Enter the User's Details.&#x20;

Enter the team member's work email address. Select the appropriate system or custom role based on the access they require.

Review the details and select **Invite**.
:::

:::WorkflowBlockItem
User Receives the Invitation

Fibr sends an invitation email containing a unique invitation link to the specified email address.

The invitation link is:

- Unique to the invitation
- Valid for 72 hours
- Intended for one-time use

The recipient must use this link to join the intended Fibr workspace.
:::

:::WorkflowBlockItem
User Accepts the Invitation

The invited user selects the invitation link and signs in or creates their Fibr account using an available authentication method.

After successful authentication:

- The invitation is validated.
- The user is added to the workspace.
- The assigned role and permissions become active.
- The user appears in the **Team** section.
:::
::::

## <font color="#ff5200">Invitation Status</font>

Workspace administrators can manage outstanding invitations from **Settings > Team**.

Depending on the invitation status, an Admin or Owner can:

- View pending invitations
- Resend an invitation
- Revoke an invitation
- Review accepted users
- Update a user's role

If an invitation expires before it is accepted, resend it to generate a new link.

## <font color="#ff5200">Troubleshooting</font>

| Issue                                    | Possible Cause                                                                                     | Resolution                                                                                                                                                           |
| ---------------------------------------- | -------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Invite User option is not available      | Your account does not have the required user-management permission.                                | Contact a workspace Owner, Admin, or user with the required permission to send the invitation or update your access.                                                 |
| Invitation email not received            | The email may have been filtered by the recipient's email provider or corporate security settings. | Ask the recipient to check their spam or junk folder and confirm that the email address entered is correct. You can also resend the invitation from Settings > Team. |
| Invitation link has expired              | Invitation links are valid for 72 hours.                                                           | Resend the invitation from Settings > Team. The recipient should use the newly generated invitation link.                                                            |
| Invitation link is invalid               | The invitation may have expired, been revoked, or already been accepted.                           | Check the invitation status in Settings > Team. Resend the invitation if required.                                                                                   |
| User joined a different workspace        | The user may have signed up independently instead of using the workspace invitation link.          | Ask the user to use the invitation link associated with the intended workspace. Contact support\@getfibr.co if additional assistance is required.                    |
| Unable to resend or revoke an invitation | Your account may not have permission to manage team members.                                       | Confirm that your account has the required user-management permission. If not, contact a workspace Owner or Admin.                                                   |